📦 Shipping Policy

Processing Time

• All orders are processed within [7 - 10 business days] (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification once your order has been shipped.

• In case of high order volumes or unexpected delays, we will notify you by email.

Shipping Rates & Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• We currently ship to: [USA and Canada].

• Estimated delivery times:

  • Domestic orders: [5-7 business days]

  • International orders: [10-15 business days] (may vary depending on customs clearance)

Free Shipping

• We offer free shipping on orders above [50] within [USA].

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• Tracking details may take up to 24–48 hours to become active.

Customs, Duties & Taxes

• Your order may be subject to import duties and taxes (including VAT) if shipped internationally.

• These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Damaged Packages

• We are not responsible for delays caused by the shipping carrier, customs, or natural events.

• If your package is lost or arrives damaged, please contact us immediately at [info@hannajewels.com] so we can assist you with filing a claim.

Incorrect Address

• Customers are responsible for providing the correct shipping address. Orders returned due to an incorrect or incomplete address may incur additional shipping fees.

Contact Us

For any questions regarding shipping, please contact us at:
📧 [info@hannajewels.com]